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Update (2) 14th October 2020


With the added pressure of COVID-19, this year’s campaign will be delivered in a different way than previous years. This is so we can ensure that both our patients and staff are kept safe, as well as enable us to deliver the programme to a much larger number of patients in an organised and planned way.


Venue: Is now at the Practice.


When: Flu vaccinations will be carried out in stages this year according to age and arrival of flu vaccines for each age group. As the vaccines are being delivered to us on different dates, we have had to plan the clinics accordingly. Please see the schedule at the end of this update.


Who can have a flu vaccine: NHS England have stipulated groups of patients eligible for the flu vaccination and information about this can be found here

It is important that you know this is the seasonal flu vaccination programme and NOT a COVID-19 vaccination programme. As you may already know, a COVID-19 vaccine is not currently available.


Appointment booking: there will be no walk-in clinics this year. All patients wanting to have a flu vaccination must book their appointment in advance. This will help us to safely manage a much larger number of patients (with COVID-19 safety measures in place) and monitor vaccine stocks. Appointments for flu clinics should be booked online. Please telephone the surgery to book a flu vaccination appointment, only if you are unable to book online. If you are not signed up for online services, please ensure you do this as soon as possible by asking our Receptionist to help you.


Keeping you updated: unfortunately, not all the information that you need has been made available to us yet by NHS England. We will continue to update the schedule below and post this on our websiteWhen you log on to our website, please navigate to: Flu vaccinations winter season page


Flu vaccination clinic schedule (by appointment only):

Please wear a face mask when attending the clinic. If you have cold or flu like symptoms please DO NOT attend the clinic. Please stay at home until you are well again. If you are concerned about COVID-19 symptoms, then NHS 111 online will give you all the advice and information you need as well as an online assessment. If you don’t have the internet, please ring NHS 111.

Age group:

Flu vaccine:

Clinic dates:

65 years and over only

Adjuvanted Trivalent Influenza Vaccine by Seqirus UK Ltd. (aTIV)

If you have missed the previous Flu clinics please ring Practice to book an appointment .

Fri 6th Nov 2.45pm-5.00pm

Mon 9th Nov 3.00pm-5.00pm

Children aged 2 and 3 years from 1st September 2020

Fluenz Tetra Nasal Spray flu vaccine by MedImmune UK Ltd/AstraZeneca. (LAIV).

Has arrived, please ring Practice to book an appointment.

At risk adults 18-64 years of age (asthma, diabetes, COPD, heart disease, pregnant, long-stay residential or care home, carer, living with someone who was an at risk shielding patient).

Quadrivalent Influenza Vaccine by Sanofi. (QIV)

Has arrived, please book online . Alternatively ring Practice to book an appointment


Mon 2nd Nov 3.00pm-5.00pm

Fri 13th Nov 2.00pm-5.00pm

Mon 16th Nov 3.00pm-5.00pm

All patients 50 to 64 years of age

Quadrivalent Influenza Vaccine (NHS England supply, details awaited). Subject to supply and availability.

To Be Advised

Novel Coronavirus update:

What you need to do

DO NOT go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people. If you cannot get through by phone, please use the link below (it is the same process for both; there is no difference):

The Practice wishes to continue to provide care to all our patients so we are operating a little bit differently.  Our online appointment booking has been closed for the timebeing.  Please ring the Practice and book an initial telephone appointment with a GP or Nurse, who will ring you and carry out an initial assessment.  If they need to see you they will arrange this with you.  Patients may also use eConsult, accessible from our website (there is no sign up requirement) which GPs will try to action within 24 hours at the latest.  ***Video consultations for patients with a SMART PHONE is now enabled*** Please ring the Practice to book an appointment.

We appeal to patients who have symptoms of new cough and/or fever, not to come to the surgery as you risk the welfare of other patients and staff.  If our GPs and Nurses become unwell, it will have a signigicant adverse impact on our ability to continue to provide care for all patients.  So we ask you to please follow the NHS advice and stay away from the Practice, Hospital or Pharmacy ... remember, we are still here and you get in touch with us by telephone or eConsult.

We are pleased to report that our Dispensary is now nearly back to normal workload and therefore the waiting time has been reduced to 3-5 working days.

Easy Read information can be found under 1. Accessibility Information

What parents need to know about COVID: What parents need to know about COVID

Welcome to Pinfold Medical Practice (formerly Butterknowle Surgery)

As a small rural practice, our objective is to provide a high standard of comprehensive traditional health care whilst embracing medical advances and new technologies.  We are also a training practice for both third year and final year medical students.

We accept new patients living in our practice area, which includes the towns and villages of Butterknowle, Woodland, Copley, Hamsterley, Etherley, Toft Hill, West Auckland, Cockfield, Evenwood, Staindrop and Stainton.


To activate eConsult, go to the Appointments tab, then eConsult tab and click on the red button on the banner.

Click here to access the NHS Stay Well Website.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more

Changes to Repeat Prescription Ordering System from September 2019

From September 2 2019, community pharmacies will no longer be able to order repeat medication for patients. Instead patients will order their medication directly from their GP Practice.

Patients will be required to order their own medication directly with the Practice. This can be done by:

  • Online ordering via the Practice website  Find out more
  • Using the tear off part of the repeat prescription and dropping it off at the Practice

There will be a small number of patients for whom the changes will not be suitable and it may be appropriate for their local pharmacy to continue to support them with ordering repeat medication. As part of the project, the Practice will identify these patients and special arrangements will be put in place for them.

For more information click on the below link:

Repeat Prescription Ordering System Leaflet

Registering for online services

Registration Form

Information Leaflet

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

Disabled Access

Our premises have suitable access and provisions for the disabled as well as ample parking.

Friends and Family Test

Recently had an appointment with us? Click here to let us know what you think.

(Site updated 14/10/2020)
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