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Important information about COVID VACCINATION PROGRAM

(3rd February 2021 Update)

Please support the Surgery by NOT contacting us to ask about Covid vaccine availability.


We will contact eligible patients when appointments become available alternatively check for your cohort to become eligible by visiting



The COVID VACCINATION PROGRAM (CVP) will be delivered to our patients in partnership with a group of neighbouring Practices, covering an area within our Primary Care Network footprints


The first wave of GP-led vaccinations has commenced, with more GP groups coming online throughout December and beyond. This is intended to sit alongside the programme being rolled out through hospital hubs. The Practice is working through a list to make sure the most vulnerable are invited first as per NHS England guidance.


We expect vaccine availability to be limited to begin with, meaning only small numbers of vaccine may be given in December and most vaccinations taking place in early 2021, giving practices more time to prepare.

Community Staff will play a major role in this service, and will support the Program.



What the COVID Vaccination Program involves

Based on the information currently known to us, the vaccines that are ready and those that are being developed require two doses per patient, with a 21-28 day gap between doses.



Eligible patients will be confirmed soon, but are expected to be in line with the latest Joint Committee on Vaccination and Immunisation recommendations.


Similar to the flu groups, they include:

-all over the age of 50

-those at high risk

-care home residents and staff

-all health and care workers


The high priority groups will be vaccinated first, and as the vaccine becomes more available, practices will be able to provide this to increasing numbers.




COVID Vaccination Clinics


Due to the logistics of delivery and characteristics of the vaccines, the service needs to be delivered at scale and on one site. The current model for delivery is through groups of Practices working together along with Community Staff, with Richardson Hospital, being the designated site for our patient population.

When invited, please arrive at Richardson Hospital, Barnard Castle, DL12 8HT the Victoria Road entrance 10 minutes prior to your appointment. Please telephone the Practice if you are unable to attend.

As vaccines become more widely available it is possible that more than one site could be possible.

The Practice is working very hard in the background to offer vaccinations collaboratively at short notice, so that the vaccine is delivered within its short shelf-life and while also making sure our patients receive it as soon as possible. Specifics around delivery of the service will depend on matching patient demand and vaccine availability.

Appointment management

The GP Practice will contact patients to book an appropriate time. Patient will be contacted to book their first and second appointment allowing for the appropriate gap between doses. Patients will need to receive the second dose from the same provider.

As mentioned before, due to logistics of delivery and the characteristics of the vaccine, the Practice will only be given a short timescales to contact patients and book appointments into these vaccination clinics. The Practice understands this may not always suit the patients, but due to the importance of this vaccine, we request higher compliance from patients. The dates of the Clinic will be released soon. Please continue to keep yourself updated via our website.

Receiving the vaccine

A registered healthcare professional will carry out the clinical assessment and consent. Wear loose clothing to allow quick access for vaccination in your left arm. Please note, the latest information on the vaccines require that patients do need to be observed following administration of the vaccine. There is a self-timed 15 minute wait onsite after receiving the vaccine and patients are also required not drive for 15 minutes after vaccination.


For more information on COVID VACCINATION PROGRAM please visit


Many thanks for all the cooperation

Pinfold Medical Practice



Novel Coronavirus update:

What you need to do

DO NOT go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people. If you cannot get through by phone, please use the link below (it is the same process for both; there is no difference):

The Practice wishes to continue to provide care to all our patients so we are operating a little bit differently.  Our online appointment booking has been closed for the timebeing.  Please ring the Practice and book an initial telephone appointment with a GP or Nurse, who will ring you and carry out an initial assessment.  If they need to see you they will arrange this with you.  Patients may also use eConsult, accessible from our website (there is no sign up requirement) which GPs will try to action within 24 hours at the latest.  ***Video consultations for patients with a SMART PHONE is now enabled*** Please ring the Practice to book an appointment.

We appeal to patients who have symptoms of new cough and/or fever, not to come to the surgery as you risk the welfare of other patients and staff.  If our GPs and Nurses become unwell, it will have a signigicant adverse impact on our ability to continue to provide care for all patients.  So we ask you to please follow the NHS advice and stay away from the Practice, Hospital or Pharmacy ... remember, we are still here and you get in touch with us by telephone or eConsult.

We are pleased to report that our Dispensary is now nearly back to normal workload and therefore the waiting time has been reduced to 3-5 working days.

Easy Read information can be found under 1. Accessibility Information

What parents need to know about COVID: What parents need to know about COVID



Update (3) – 21st December 2020


With the added pressure of COVID-19, this year’s campaign will be delivered in a different way than previous years. This is so we can ensure that both our patients and staff are kept safe, as well as enable us to deliver the programme to a much larger number of patients in an organised and planned way.


Venue: Is now at the Practice.


When: Flu vaccinations will be carried out in stages this year according to age and arrival of flu vaccines for each age group. As the vaccines are being delivered to us on different dates, we have had to plan the clinics accordingly. Please see the schedule at the end of this update.


Who can have a flu vaccine: NHS England have stipulated groups of patients eligible for the flu vaccination and information about this can be found here

It is important that you know this is the seasonal flu vaccination programme and NOT a COVID-19 vaccination programme. As you may already know, a COVID-19 vaccine is not currently available.


Appointment booking: there will be no walk-in clinics this year. All patients wanting to have a flu vaccination must book their appointment in advance. This will help us to safely manage a much larger number of patients (with COVID-19 safety measures in place) and monitor vaccine stocks. Please telephone the surgery to book a flu vaccination appointment, only if you are unable to book online. If you are not signed up for online services, please ensure you do this as soon as possible by asking our Receptionist to help you.


Keeping you updated: unfortunately, not all the information that you need has been made available to us yet by NHS England. We will continue to update the schedule below and post this on our websiteWhen you log on to our website, please navigate to: Flu vaccinations winter season page


Flu vaccination clinic schedule (by appointment only):

Please wear a face mask when attending the clinic. If you have cold or flu like symptoms please DO NOT attend the clinic. Please stay at home until you are well again. If you are concerned about COVID-19 symptoms, then NHS 111 online will give you all the advice and information you need as well as an online assessment. If you don’t have the internet, please ring NHS 111.

Age group:

Flu vaccine:

Clinic dates:

65 years and over only

Adjuvanted Trivalent Influenza Vaccine by Seqirus UK Ltd. (aTIV)

If you have missed the previous Flu clinics please ring Practice to book an appointment .


Children aged 2 and 3 years from 1st September 2020

Fluenz Tetra Nasal Spray flu vaccine by MedImmune UK Ltd/AstraZeneca. (LAIV).

If you have missed the previous Flu clinics please ring Practice to book an appointment

At risk adults 18-64 years of age (asthma, diabetes, COPD, heart disease, pregnant, long-stay residential or care home, carer, living with someone who was an at risk shielding patient).

Quadrivalent Influenza Vaccine by Sanofi. (QIV)

If you have missed the previous Flu clinics please ring Practice to book an appointment


All patients 50 to 64 years of age

Quadrivalent Influenza Vaccine (NHS England supply, details awaited). Subject to supply and availability.

If you have missed the previous Flu clinics please ring Practice to book an appointment


Welcome to Pinfold Medical Practice (formerly Butterknowle Surgery)

As a small rural practice, our objective is to provide a high standard of comprehensive traditional health care whilst embracing medical advances and new technologies.  We are also a training practice for both third year and final year medical students.

We accept new patients living in our practice area, which includes the towns and villages of Butterknowle, Woodland, Copley, Hamsterley, Etherley, Toft Hill, West Auckland, Cockfield, Evenwood, Staindrop and Stainton.


To activate eConsult, go to the Appointments tab, then eConsult tab and click on the red button on the banner.

Click here to access the NHS Stay Well Website.

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page and complete the online form. Find out more

Please note the Dispensary is closed between 12.30pm-2.00pm everyday. Dispensary will only take calls between 2.00pm-5.00pm.

Changes to Repeat Prescription Ordering System from September 2019

From September 2 2019, community pharmacies will no longer be able to order repeat medication for patients. Instead patients will order their medication directly from their GP Practice.

Patients will be required to order their own medication directly with the Practice. This can be done by:

  • Online ordering via the Practice website  Find out more
  • Using the tear off part of the repeat prescription and dropping it off at the Practice

There will be a small number of patients for whom the changes will not be suitable and it may be appropriate for their local pharmacy to continue to support them with ordering repeat medication. As part of the project, the Practice will identify these patients and special arrangements will be put in place for them.

For more information click on the below link:

Repeat Prescription Ordering System Leaflet

Registering for online services

Registration Form

Information Leaflet

Like To Register?

New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more

Disabled Access

Our premises have suitable access and provisions for the disabled as well as ample parking.

Friends and Family Test

Recently had an appointment with us? Click here to let us know what you think.

(Site updated 11/02/2021)
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